FAQ

Your Questions Answered

What is your cancellation policy?

We understand that plans can change. If you need to cancel or reschedule, please provide at least 24 hours' notice to avoid any cancellation fees.
What is included in your end of lease cleaning service?

Our end of lease cleaning service includes a comprehensive cleaning of all rooms, including dusting, wiping, vacuuming, mopping, cleaning kitchen appliances, and bathroom sanitation. We aim to meet the requirements for bond return.
What is included in your window cleaning service?

Our window cleaning service includes cleaning both the interior and exterior of windows, as well as tracks and frames. We ensure a streak-free finish and sparkling clarity.
Can you clean after business hours?

Yes, we offer flexible scheduling options, including after-hours cleaning, to minimize disruption to your business operations.
What types of businesses do you service?

We service a variety of businesses, including offices, retail stores, restaurants, and industrial facilities. We tailor our cleaning services to meet the specific needs of each business.
How can I get in touch with you?

You can contact us through our website's contact form, call us, or email us at. We are here to assist you with any questions or concerns.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment details will be provided upon booking confirmation.
What types of properties do you clean?

We clean all types of properties, including residential homes, apartments, offices, retail stores, restaurants, and industrial facilities.
Do you manage properties on multiple platforms?

Yes, we manage properties listed on various platforms such as Airbnb, Stayz, VRBO, and Booking.com. Our goal is to maximize your property's potential across all platforms.
Are your cleaners insured?

Yes, all our cleaners are fully insured and trained to deliver high-quality services. Your property is in safe hands with us.
What services do you offer for short-term accommodation management?

We provide comprehensive management services for short-term accommodations, including cleaning, laundry, property maintenance, and guest communication. We handle all aspects of property management to ensure a seamless experience for both owners and guests.
What areas do you service?

We provide our cleaning and property maintenance services throughout New South Wales, Australia. If you're unsure whether we cover your area, please contact us directly.
Are your cleaning products safe for pets and children?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for pets and children. Your family's health and safety are our top priority.
How do I book a service?

You can book a service directly through the website, or by contacting us through our website, giving us a call, or sending an email. Our friendly staff will help schedule a convenient time for your cleaning or maintenance service.
Do you offer carpet cleaning?

Yes, we offer professional carpet cleaning services, including steam cleaning, stain removal, and odor elimination. Our advanced techniques ensure your carpets look and smell fresh.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

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Cancellation Policy

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Satisfaction Guarantee

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